Support Ticket
Need help with Feddex.Capital? Open a support ticket and include as much detail as possible so the issue can be reviewed faster.
This page is for problems related to wallet connection, swaps, transactions, token data, charts, terminal behavior, mobile issues, or security concerns.
Open a ticket
What to include
Please include the information that applies to your issue:
- your email address;
- the issue category;
- wallet address, if the issue is related to a wallet, swap, transaction, or token display;
- transaction signature, if available;
- device and browser;
- a clear description of what happened;
- screenshots or files, if they help explain the issue.
For product feedback
If you want to suggest improvements, report UI/UX feedback, or request new features, use the feedback form instead:
Community
You can also follow the Feddex.Capital community channels:
Security reminder
Feddex.Capital support will never ask for your private key, seed phrase, recovery phrase, or secret wallet credentials.
Never share your seed phrase with anyone.